Privacy Policy

This Privacy Policy describes how The Reading Tray collects, uses, and protects your personal information when you use our website. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Information: This includes your name, email address, postal address, phone number, and any other information you provide when you contact us, make a donation, or sign up for our newsletter.
  • Payment Information: If you make a donation, we collect payment information such as credit card details. This information is processed securely by our payment processors.
  • Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, and the pages you visit. This information helps us improve our website and provide a better user experience.
  • Cookies: We use cookies to collect information about your browsing behavior. Cookies are small text files that are stored on your device. You can control cookies through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process your donations and provide donation receipts.
  • To communicate with you about our programs, events, and fundraising activities.
  • To respond to your inquiries and provide customer support.
  • To improve our website and user experience.
  • To analyze website usage and trends.
  • To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your personal information with the following types of third parties:

  • Service Providers: We share information with third-party service providers who help us operate our website, process payments, send emails, and provide other services. These service providers are contractually obligated to protect your information.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using secure servers and encryption to protect your payment information.
  • Implementing access controls to limit who can access your personal information.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your information, we securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information.
  • Objection: You have the right to object to the processing of your personal information.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Data Portability: You have the right to receive your personal information in a structured, machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us at [insert contact information].

7. Cookies

We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

8. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website, and your continued use of the website after such changes have been posted will constitute your acceptance of the revised policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [insert contact information].

Thank you for trusting The Reading Tray with your personal information. We are committed to protecting your privacy and supporting our mission to end the literacy pandemic in the UK.